Charity Shop - Sales Assistant
Supporting Midlands Air Ambulance
Do you have a welcoming smile and enjoy chatting with people? This versatile volunteering role is a great way to get to know your local community while gaining valuable customer service experience to add to your CV.
Our Sales Assistant Volunteers are the first point of contact for customers when they enter our shops and play an essential role in helping us raise vital funds for Midlands Air Ambulance.
What You’ll Be Doing
With support from the shop team, you will:
Greet customers and offer a friendly welcome
Help customers find items and answer questions
Serve customers on the till
Promote shop stock, campaigns, and in‑store sales
Encourage donors to join our Gift Aid scheme
Keep the shop floor well stocked and organised
Help with window and shop displays
Sort donations in the stock room
Keep the shop tidy, clean, and well organised (light housekeeping)
This is a flexible retail role, allowing you to try different tasks and discover what you enjoy most — from visual displays to till work.
Why Volunteer With Us?
Be part of a welcoming and friendly team
Get to know people from all walks of life in your community
Gain retail and customer service experience
Build confidence and interpersonal skills
Enjoy the feel‑good factor of supporting a lifesaving charity
Flexible volunteering to fit around other commitments
Uniform provided
Reasonable travel expenses reimbursed (by agreement with the Manager)
Our volunteers are essential — funding for Midlands Air Ambulance begins right here in our charity shops, and we couldn’t do it without you.
Who Can Volunteer
Friendly and approachable
Enjoys working with people
Willing to learn and be part of a small team
Minimum age: 16+
Please note: We are unable to accept volunteers with unspent criminal convictions or those subject to criminal registers or orders.
If you’d like to support a lifesaving service, meet new people, and play a key role in your local community, becoming a Charity Shop Sales Assistant Volunteer could be the perfect fit.