VAST Volunteering Quality Standards

At VAST, we’re passionate about volunteering and provide the support voluntary organisations need to recruit, train, and retain volunteers. From beginning to end, we provide 1:1 support to Voluntary, Community and Social Enterprise (VCSE) groups across Stoke-on-Trent and North Staffordshire.

Millions and millions of people volunteer in some way every single year and for many organisations, volunteers are the backbone of their operations. Without them, the number of people these groups support would fall significantly. That’s why it’s important to support your volunteers effectively from the very beginning, and to get your volunteering policies, procedures, and processes right.

So that we can continue in our passion to champion the huge importance of working effectively with volunteers, we have developed the ‘VAST Volunteering Quality Standards’. The scheme provides a framework which organisations can work towards accreditation based on their volunteering policies and procedures, and the way they work with new and existing volunteers.

Our vision for the quality standards scheme is to instil consistent volunteer-related best practice across the whole of the local voluntary sector through structured and proactive support.

To make this vision a reality and to develop a programme accessible to all groups no matter their size, the VAST Volunteering Quality Standards accreditation scheme is free of charge to organisations based in Stoke-on-Trent and North Staffordshire making more realistic and achievable targets for smaller groups as well as the larger ones.

The VAST Volunteering Quality Standards has been split into three levels: Bronze, Silver and Gold. To ensure that the awards are as industry-led as possible, they have been developed by VAST Volunteering in consultation with local volunteers and the Stoke-on-Trent Volunteer Managers Network. The scheme doesn’t just award good practices, the VAST Volunteering team actively works with staff, trustees, and volunteer managers to reach their desired award, create a positive and encouraging environment for volunteers to thrive, and to develop an effective action plan based on achievable targets and clear priorities.

You can access the VAST Volunteering Quality Standards here:

VAST Volunteering Quality Standards

If you are part of an organisation who’d like know more or to register your interest in accreditation, please email [email protected] and a member of our Team would be happy to help.