Reaching CIC is a non-profit organisation which offer free and paid services to adults experiencing material & emotional hardship as a result of physical, mental and learning disabilities. We offer outreach, group and telephone support to improve wellbeing, combat isolation and improve living standards. Reaching is a forward thinking, innovative CIC which strives to provide vulnerable groups with the best quality support services, underpinned by evidence-based practice. 

Roles and Responsbilities:

• Assisting in the preparation and development of group arrangements, themes, and activities
• Telephone communication with service users to support attendance
• Welcoming our service user community to a group setting
• Preparing simple beverages for people to drink
• Full participation in the group, managing communications, listening, and sometimes signposting
• Documenting significant information
• Playing a team role in a forward-thinking organisation with a passion for supporting vulnerable adults

Sessions:

• Tuesday - 10am til 12pm The Glost House (Longton)
• Wednesday - 10am til 12pm The Green Tree House Food Club & Tea Room (Biddulph) and 2pm til 4pm Foxlowe Arts Centre (Leek)
• Thursday 10am til 12pm Brampton Museum (Newcastle) and 2pm til 4pm LongRest Boardgame Bar and Cafe (Hanley)

Skills and Experience desired:

• Great communication skill
• Compassionate, empathetic approach to all situations
• A great leader and mentor to people, without judgement or oppression
• Lived experience is always valued but not necessary
• Experience of working with vulnerable groups preferable, or an ability to show how you can work with our service user community in a positive way
• Reliable and committed to the role
• Someone who is always willing to self reflect and learn best practices
• Ability to use IT and Microsoft desirable 
• Aged 18+

Volunteer Benefits:

• You will become part of an amazing team of practitioners who only believe in delivering quality support to vulnerable groups
• You will be valued as part of a team for your contribution
• You will be allocated a mentor and they will support you, through supervision, to develop your skills as a support worker
• You will have the same access to training as the staff team and be encouraged to develop your learning.
• We have an expense policy so that you won’t be out of pocket for any volunteer related expenses