Information from Stoke-on-Trent City Council

Scam Alerts Newsletter

In this issue of Stoke-on-Trent City Council’s Scam Alerts Newsletter, you will find information on:

  • Call blockers
  • Phone scams
  • Impersonation scams
  • Tech support scams
  • HMRC scams
  • Prize draw scams
  • ‘Number spoofing’
  • Premium-rate number scams, and more…

How to report phone scams

If you receive a scam call on your mobile phone you can report it in one of two ways depending on what kind of phone you have:

  • iPhone: send a text to 7726 using the word call followed by the scam number.
  • Android: text the word call to 7726 and you will then receive a reply asking for the scam number.

To block a scam number on WhatsApp you have two options:

  • Select the chat with the unknown phone number in your chats list, then press Options > View contact > Block > Block.
  • Open the chat with the unknown phone number, then press Options > View contact > Block > Block.