Information from Stoke-on-Trent City Council

Extensive support on claiming Pension Credit rolled out as city council ramps up help on ‘Cost of Living’ crisis

Stoke-on-Trent City Council is committing further help to support people through the ‘Cost of Living Crisis’ this winter.

As the clocks go back later this week, the city council is renewing its pledge to help residents across Stoke-on-Trent meet their fuel and food bills.

The measures include ensuring everyone who is entitled to Pension Credit is supported to claim it and providing six-figure funding to Citizens Advice, through the Government’s UK Shared Prosperity Fund, to offer financial MOTs to residents.

Among the measures are a letter which has been sent to all residents who the council has identified as potentially being eligible for Pension Credit, to encourage them to claim for the support.

Pension Credit take-up has also been encouraged and promoted through social media and other council media channels and newsletters. Meanwhile, city council housing and revenue, benefits and financial assessment officers are helping to signpost people they come into contact with towards support, where appropriate.

Flyers are also being printed to be distributed around the city in a targeted approach.