Stoke-on-Trent City Council research: Carers and Technology

Stoke-on-Trent City Council, together with regional partners, are looking for contributions to a research project to identify the ways in which carers use digital technology in their everyday lives.

This work is intended to capture the reasons why they may or may not use the internet in their everyday lives and the barriers they face, whether the problem is access to digital resources or if they are unable to use them.

If you are an organisation supporting carers they would love to hear from you.

Please answer the following:

  • How many of your carers use digital resources?
  • Are they able to access digital equipment and internet facilities? If not, why?
  • Do they find it difficult to use, or do they just need encouragement to use it?
  • Does a sensory impairment or disability prevent digital access?

It seems many carers don’t give their email addresses during carer registration processes, and this research aims to identify the reasons for this; is it because they don’t have an email address? Or do they prefer not to be contacted via email?

How many carers use social media to keep in touch with the organisations supporting them? In order to use these platforms, users must have an email address. If this is the case, why do they appear reluctant to share their email address?

Any other thoughts, ideas or suggestions will also be extremely useful contributions to this research.

Please send your response to Clare Hattersley at Stoke-on-Trent City Council Clare.Hattersley@stoke.gov.uk. Or contact Clare on 01782 235107 if you would like further information about the research.