One Health and Care: One Record for Better Health and Care

One Health and Care – A Scheme from Together We’re Better

Patients in Staffordshire and Stoke-on-Trent will soon be able to have their medical records shared between authorised health and care providers.

Launching early this year, One Health and Care is a digital care shared record and will combine key aspects of patients’ health and social care data and provide access to doctors, nurses and other registered health and social care professionals to ensure they have all relevant information to provide the best possible care.

What will be shared?

Patient details that will be available to care providers include:

  • Personal information including name, date of birth and NHS number
  • GP practice information
  • Important medical information including medication, allergies and diagnoses
  • Historical medical information including test results, referrals and admissions
  • Information on social and mental health including care plans

Sensitive medical information such as sexual health, fertility treatment and gender reassignment won’t be shared with anyone else.

Similar schemes are being rolled out across the country, but One Health and Care is unique to Staffordshire and Stoke-on-Trent. The digital shared record will only be available to health and care professionals in the local area.

Who will it be shared with?

The One Health and Care digital shared record will only be shared with the professionals who are directly involved in patients’ care and they will still be bound by patient confidentiality.

The organisations who will be granted access in Stoke-on-Trent and Staffordshire are:

  • GP Practices in Stoke-on-Trent and Staffordshire
  • University Hospitals of North Midlands NHS Trust
  • University Hospitals of Derby and Burton NHS Foundation Trust
  • Midlands Partnership NHS Foundation Trust
  • North Staffordshire Combined Healthcare NHS Trust
  • Social Care Services at Staffordshire County Council and Stoke-on-Trent City Council
  • Continuing Healthcare Services and,
  • West Midlands Ambulance Service

What are the benefits?

The main benefit of the new scheme is that fact that patient care will be hugely improved. Because all health and social care professionals involved in patients’ care will be able to access up-to-date information, care and treatment plans can be built to specific needs and conditions. This will provide more consistent care, whether in hospital, residential care, GP surgeries or any other place providing care.

Patients will no longer need to repeat their medical history to each professional they see. It will already be there for them to see.

For common tests (like blood tests), the results will be available to all those involved in patient care. This means the tests won’t have to be repeated by different doctors or clinics.

Is it compulsory?

Anyone is able to opt out of the One Health and Care if they don’t want their information included in the digital shared record. The Patient Advice Liaison Service (PALS) or GP surgeries can do this however, by opting out of One Health and Care, important information might not be available when it’s needed the most.

If any groups your organisation works with, or any individuals you support, have any concerns about the scheme, please contact VAST’s Strategic Liaison Manager, or call 01782 683030.

Charlotte can also arrange for someone from the Together We’re Better team visit if you have a group or meeting that you would like them to attend to discuss the scheme in more detail.

For more information on the One Health and Care digital shared care record, visit the website or email