Health & Care in Staffordshire & Stoke-on-Trent – A message from Together We’re Better

” Thank you to everyone who took part in our Together We’re Better listening exercise last summer.

Many of you shared your views with us through events, surveys or during roadshows in key clinics.

Every single comment has been read and analysed and your feedback is helping to inform our work to improve health and care services.

The full report is now available on the Together We’re Better website, along with a short animation, here.

You told us

Over 2,000 staff, service users and the public responded and gave us a wealth of feedback that will help us to improve care for patients.

We heard examples of what is working well and what can be improved and how this can be different depending on where you live. In particular, you told us that we need to look at simplifying services, improving integration, supporting staff wellbeing and reducing waiting times.

It was reassuring to hear the many examples of people receiving high quality and timely care, and to hear praise for the fantastic workforce we have across Staffordshire and Stoke-on-Trent.

We heard both good, bad and mixed feedback, and know there is a lot more for us to do to develop consistent and high-quality services across the county and city.

What happens next?

2020 will be an important year for our Together We’re Better partnership, as we look to publish our system-wide Five Year Plan for health and care services. This is likely to be in the spring.

An important part of the Five Year Plan is delivering our clinically-led transformation programme, which is looking at the following services:

  • Urgent and emergency care
  • Mental health (following the temporary closure of the George Bryan Centre)
  • Developing integrated community services (teams and hubs) (South and East of the county)
  • Reviewing community rehabilitation beds (South and East of the county)
  • Maternity care
  • Planned care

As a health and care system, we collectively recognise that bold action will be needed if we are to meet the clinical and financial challenges we face.

Staff and clinicians from our organisation, along with other partners, are leading on this work and helping to design future proposals.

At this stage, there are still a large number of potential scenarios and our staff and clinicians are working to refine this into a shortlist of future proposals. If you work in one of the areas that are being reviewed, then we will be letting you know how to get involved in future workshops to help inform the development of proposals.

No decisions have been made at this point and it is too early to predict what changes will be needed.

We will keep you informed and involved at every step of the way, but if you would like to become more involved please email twb.comms@nhs.net.”