Funding & help for families over winter

February 11, 2021 3:13 pm

Families who are struggling this winter can get in touch with the #StokeonTrentTogether COVID-19 Support Network.

The team are working hard to help vulnerable members of our community during these difficult times; offering help with daily essential services such as dog walking, prescription collections, shopping and befriending.

#StokeonTrentTogether is also working closely with The Hubb Foundation and the Foodbank to provide emergency food provision to vulnerable households.

For more information, please call 0800 561 5610 or visit

The City Council are also offering a range of support including:

  • Help with gas and electricity payments for residents who are experiencing difficulties paying these bills, please contact our partners Beat the Cold on 01782 914915. More information can be found here:
  • Mental Health Support is available through the mental health helpline, 24 hours a day, seven days a week, call 0808 800 2234.
  • Families of children who are eligible for free school meals over February Half Term may receive a £15.00 food voucher for the week. Eligible families should receive an email from the child’s school or from Stoke-on-Trent City Council.


Severn Trent’s Big Difference Scheme

Severn Trent Water customers could receive up to 90% off the average Severn Trent water bill through this scheme, dependent upon eligibility. It is open to every Severn Trent customer, regardless of age, employment status, or whether they receive benefits or not. For more information call 0345 602 2777 or visit

Categorised in:

Font Resize