Employment support in Stoke-on-Trent

The council’s Jobs, Enterprise and Training service (JET) has supported more than 220 residents during the pandemic.

The team, which is based at Smithfield in the city centre, helps people who are unemployed to get back into work, including those who face challenges because of redundancy.

It also operates an employment job brokerage service, which provides recruitment support for local businesses.

Since March, 224 people have received guidance and are getting regular job alerts. Of those, 132 have found a position to apply for and 49 have already successfully secured a job.

JET can provide a comprehensive package of support, which includes information about:

  • Careers advice
  • One-to-one guidance
  • Personalised action plans
  • Support over the phone or via video call
  • Referrals to partners for self-employment
  • Access to further learning and qualifications
  • Employability skills including CV writing, interview techniques and job searches
  • Confidence and motivation building
  • Basic skills including maths, English and ICT
  • Access to training (First Aid Level 3, Award in Education and Training, along with many more)
  • Access to live job vacancies with local employers which are not being advertised elsewhere
  • Access to apprenticeships and traineeships

Residents can contact the JET service via 01782 234288.

As part of its support, the city council is working with Stoke-on-Trent and Staffordshire LEP (SSLEP) on the county-wide Redundancy and Recruitment Triage Service for businesses and employees experiencing redundancies as a result of the coronavirus, delivered by the National Careers Service West Midlands including Staffordshire.

The service is the result of contributions from multiple partners including the Department for Work and Pensions, local authorities and others.

For more information, please click here