Citizens’ Jury – Mental Health

North Staffordshire and Stoke on Trent Clinical Commissioning Groups (CCGs) have supported an innovative approach to investigating the effectiveness of mental health service provision through a Citizen’s Jury.

The Jury was selected through an open recruitment process and includes carers, experts by experience, and individuals with a general interest in mental health.

Supporting the implementation of the Mental Health Five Year Forward View, the members of the Jury were able to collaboratively produce a series of recommendations intended to shape the future of mental health services with a more person-centred, integrated, and holistic approach.

The Jury decided to focus their research on access to mental health services, and ask the question: ‘How can access to appropriate adult mental health services be improved?

During their research they identified five key themes: Access, Awareness, Crisis, Diagnosis, and Treatment and produced 14 recommendations to address these key issues. To view the full report including their recommendations please click here.

Next steps:

The report produced by the Citizens’ Jury was reviewed by the Patient Congress and presented to the North Staffordshire and Stoke-on-Trent CCG Boards on 6th March 2018. The report will be formally launched at the Community Conversation Event focusing on mental health on Thursday 19th April 2018.

The Citizens’ Jury is requesting an action plan within one month from the North Staffordshire and Stoke-on-Trent CCGs, and a review of any progress within six months.

To find out more you may like to attend the Community Conversation event on 19th April. To book a place please email: