Citizens Advice Staffordshire South West – Universal Credit Support worker

Citizens Advice Staffordshire South West is looking for a Universal Credit Support worker

Hours: 37 hours per week (job share would be considered)

Salary: £18,270 (pro rata for part time posts)

Contract: Fixed until 31st March 2020 in first instance

Location: Based at the Stafford office and working at various Outreach locations in Staffordshire as required

Citizens Advice Staffordshire South West is looking for a support worker to deliver support to Universal Credit claimants across the districts of Stafford Borough, Cannock Chase and South Staffordshire.

You will:

  • Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service
  • You will have a proven ability to work as part of a team managing your own caseload
  • Experience of advice work is essential
  • Experience of supporting clients with benefit claims would be preferable
  • Have the knowledge and experience of project working in a target led environment would be an advantage
  • Be willing to travel

How to apply: (strictly no CVs)

Request an application pack from

Alternatively, contact:


Citizens Advice Staffordshire South West

17 Eastgate Street

Stafford ST16 2LZ

Tel: 01785 283472

Closing date for completed applications:  12 noon 22nd August 2019

Interviews will be held week commencing: 26th August 2019