Citizens Advice Staffordshire South West – Universal Credit Support worker

Hours: 26 hours per week
Salary: £18,270 (pro rata for part time posts)
Contract: Fixed until 31st March 2020 in first instance
Location: Based at the Stafford office and working at various Outreach locations in Staffordshire as required
Citizens Advice Staffordshire South West is looking for a support worker to deliver support to Universal Credit claimants across the districts of Stafford Borough, Cannock Chase and South Staffordshire.

You will:

  • Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service
  • You will have a proven ability to work as part of a team managing your own caseload
  • Experience of advice work is essential
  • Experience of supporting clients with benefit claims would be preferable
  • Have the knowledge and experience of project working in a target led environment would be an advantage
  • Be willing to travel

To find out more about this role, please click here.

How to apply: (strictly no CVs)

Request an application pack from
Alternatively, contact:
Citizens Advice Staffordshire South West
17 Eastgate Street
Stafford ST16 2LZ
01785 283472

Closing date for completed applications: 12 noon 13th December 2019
Interviews will be held week commencing: 16th December 2019