Citizens Advice Staffordshire South West – Trainee Debt Caseworker

Citizens Advice Staffordshire South West has a vacancy for a Trainee Debt Caseworker

Salary: £18,000 (pro rata)

Hours: 18.5 hours per week

Contract: Fixed to March 31st 2020 with possibility of extension

Location: Based at the Stafford Office and working across Stafford Borough, Cannock Chase and South Staffordshire and other locations as required.

Citizens Advice Staffordshire South West is looking to recruit a trainee debt caseworker to assist in the provision of debt advice services to clients under a Money and Pensions Service contract.

You will:

  • Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service.
  • Experience of working with clients in an advice setting would be preferable
  • Have the ability to plan and organise your work
  • Have the ability to handle confidential information
  • Have the ability to work on own initiative and as part of a team.
  • Have good verbal communication skills, including the ability to deal appropriately with a range of people both face-to-face and by telephone
  • Have good technical skills including the use of Microsoft office programmes
  • Have a good level of English and maths
  • Be willing to travel

How to apply for an application pack and further details, please contact: Recruitment

Citizens Advice Staffordshire South West

17 Eastgate Street

Stafford ST16 2LZ

Tel: 01785 283472


Closing date for completed applications: flexible dependent on number of applications received